eOne Introduces Virtual Call Center Solution
Stretch Technologies, which provides contact center integration and automation solutions has announced it will make its product, Contivio available in the US. Contivio will allow users to set up virtual contact centers with very limited technology. All that is required will be a browser and an internet connection.
The availability of Contivio should help companies that are scared off by deployment costs and time. This should help provide customers with an easy and quickly installed virtual call center solution. The automation and integration capabilities of Contivio will also make it a lot easier to implement alongside other products. This virtual call center product is a positive step towards developing simpler, easier solutions that are also very effective.
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