Virtual Call Center

With competition among virtual contact centers heating up, providers have to compete to come up with the most innovative features at the lowest price. Promer Software recently announced its new offering of an inexpensive SaaS Call Center package focused on small to medium sized call center clients.

This new inexpensive call center software should greatly benefit companies with small call center departments. Benefits of this inexpensive software offering include quick setup, minimal training and low startup and recurring costs. Its flexible pricing options also allow companies to choose the package which is cheaper for them. With per transaction pricing or per user pricing, companies are able to cut costs with the pricing model that works best for them.

Contact Center Anywhere provides a host of features offered in other traditional Virtual Contact Center packages. Features include ACD. skills based routing, queues, web collaboration, and more. Also, chat platforms enable customers to interact with call center agents in other ways allowing customers to choose the more convenient option that works for them.

With over 49 industry awards, Contact Center Anywhere is definitely a call center software platform many customers should consider. For more information about Contact Center Anywhere, visit the website found here.