Virtual Call Center

TradeHarbor® and Voxeo Announce Voice Authentication Partnership

Orlando, FL and St. Louis, MO — April 23, 2009

TradeHarbor®, Inc., a leading provider of voice authentication services, and Voxeo Corporation, a leading provider of premise and hosted Interactive Voice Response (IVR) systems, today announced a partnership to deliver TradeHarbor’s Voice Signature ServiceSM to any customer using Voxeo’s IVR services.

A Voice Signature is computer analysis of a person’s voice to verify their identity with a high degree of accuracy. Voice authentication enables companies to provide the security of voice biometrics to better authenticate and protect customer transactions. A Voice Signature is as unique as a fingerprint and as binding as a handwritten signature. With an increase in identity theft consumers gravitate to companies that offer products to increase consumer security and reduce the potential for identity fraud. TradeHarbor’s Voice Signature Service works as a web service with Voxeo’s Prophecy IVR Platform, or is easily added to any call center or phone system using Voxeo’s hosted IVR service.

“The human voice is the most natural mechanism for user authentication and transaction authorization over the phone,” explained Dan Miller, Senior Analyst at Opus Research. “The partnership between Voxeo and TradeHarbor provides a scalable, highly-reliable solution, enabling enterprises to add voice biometrics-based fraud prevention on an ‘on demand’ basis.”

“Through our partnership with Voxeo, companies can quickly and easily deploy voice authentication to better protect customer accounts and employee information. With their focus on technology leadership, Voxeo is an ideal partner for our Software as a Service authentication solution. In addition to voice authenticating customers on inbound calls, Voxeo clients will also be able to use Voice Signatures to authenticate online transactions made from computers and mobile devices based on outbound calls to their phones or mobile devices,” said Bob Nelson, Vice President of Partner Development at TradeHarbor.

“Voice biometrics has gone from a technology used in labs and trials, to a much more mainstream product that enterprises are requiring,” said Dan Burnett, Director of Speech Technologies at Voxeo. “We are very pleased to have a leading provider of voice authentication products as a Voxeo partner.”

According to Avivah Litan, Vice President and Distinguished Analyst, Gartner Inc., “Enterprises can benefit from improved security by adding voice authentication technology to their voice applications. In this economic environment we are seeing an increase in identity fraud. Voice biometric authentication can protect consumers from fraud while maintaining a streamlined authentication process. “

When an enrolled user calls an application protected with the Voice Signature Service, they are prompted to repeat a dynamically-presented phrase. Voice Signatures are used to conveniently authenticate inbound telephone calls or, using outbound calls, web transactions from computers or mobile devices. The Voice Signature Service then returns a patent-pending Normalized Detector Scale® confidence score that can be used as a decision support factor in allowing or denying account access; it also maintains an audit trail, which provides unprecedented accountability. Additionally, Voice Signatures can be used as legally-binding digital signatures to electronically sign documents online or by telephone. The entire authentication process takes just seconds.

About TradeHarbor

TradeHarbor, Inc. is the provider of the Voice Signature ServiceSM which delivers voice authentication in a Software as a Service (SAAS) model. TradeHarbor is privately held and has been a pioneer in the voice authentication market since 1999. The Voice Signature Service has been designed to protect consumer transactions via phone, the Web, and mobile devices; it also provides legally-binding document signatures. For more information visit http://www.tradeharbor.com.

About Voxeo

Voxeo makes voice applications easy to build and deploy. The company’s common sense approach isn’t rocket science: Offer a great platform. Make it exceptionally easy for people to try, buy and use. Provide amazing support. The approach has made Voxeo a leading choice among developers and the answer for companies who don’t subscribe to the mentality that a powerful solution needs to be complicated and expensive. More than 35,000 developers and enterprise customers – including half of the Fortune 100 – use Voxeo’s Prophecy Platform and Hosting to deliver innovative IVR, VoIP, outbound notification, unified communications and a new generation of SIP-powered solutions. Anyone can immediately download the Prophecy Platform or sign up to use Voxeo’s hosted developer portal for free at http://www.voxeo.com/free.

Voxeo is an employee-owned company with headquarters in Orlando, Beijing, Cologne and London. The company’s Prophecy Platform has been downloaded more than 30,000 times since its launch in 2006 and its standards-based IVR hosting platform is the largest in the world and the only one backed by a 100% uptime guarantee. For more information visit http://www.voxeo.com or call +1 (407) 418-1800 or +44 (0) 20 7887 6085 in the UK and Europe.

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©Copyright 1997-

, Vocus PRW Holdings, LLC.
Vocus, PRWeb, and Publicity Wire are trademarks or registered trademarks of Vocus, Inc. or Vocus PRW Holdings, LLC.

Voxeo Extends Global Presence With Investment in New Carrier-Class IVR Hosting Facility in Germany

Orlando, FL and Cologne, Germany — May 7, 2009

Today Voxeo, the world’s leading provider of standards-based voice application platforms and hosted services announced the launch of a new data center for its IVR and voice application hosting services in Frankfurt, Germany.

The new hosting facility is one of the most secure data centers in the world, designed to meet the on-demand IVR and application hosting needs of Voxeo’s banking, telecommunications and Global 1,000 customers. Existing Voxeo customers in the region include o2, Postbank, SAP, Swisscom, T-Mobile, Versatel and Vodafone.

The move underscores the importance of the DACH region (Germany, Austria and Switzerland) for Voxeo, which acquired Cologne-based VoiceObjects in December of last year, and increases the level of service Voxeo can offer to customers, partners and carriers throughout Europe.

The new hosted platform is equipped with German language speech recognition, German text-to-speech, bilingual English German text-to-speech and speech capabilities in most other major European languages. The hosting service includes a wide range of toll free and local telephone numbers in the DACH region, as well as inbound and outbound capability on Voxeo’s global carrier network. In addition, the new facility offers co-location and managed server options for on-LAN deployment of voice application.

Voxeo is delivering on the promise to further extend its European footprint following the successful growth of its UK-based hosting service, which now counts some of Europe’s leading companies as customers. The expansion in Frankfurt takes Voxeo’s VoiceXML and CCXML hosting capacity in Europe to over 10,000 ports. Counting its other data centers in the US, Voxeo is the largest standards-based hosting provider in the world and the infrastructure provider to many of the world’s leading IVR providers. This step marks the opening of Voxeo’s fifth data center, joining existing locations in Slough, UK, and Orlando, Florida, Las Vegas, Nevada, and Atlanta, Georgia in the U.S.

Voxeo delivers a full IVR hosting solution committed to openness, strict adherence to standards and multi-vendor support backed by Voxeo’s pre-deployed, geographically distributed Prophecy Hosting facilities. Prophecy Hosting facilities are built on Voxeo’s pure SIP Prophecy IVR Platform and select components are optimized for multi-tenant voice application hosting.

“The global economic downturn has created a growing demand for hosted IVR services,” said Aphrodite Brinsmead, Associate Analyst at Datamonitor. “Voxeo has had success in the UK with its hosted solutions and, with the addition of the VoiceObjects team in Germany, which it acquired in 2008, Voxeo has built up a solid European capability. Opening a data center in Germany will allow Voxeo to grow its presence further, meet increasing demand and continue meeting stringent SLAs.”

“This million euro investment in IVR hosting capacity underscores Voxeo’s commitment to the DACH region,” says Michael Codini, Managing Director of Voxeo Germany. “By putting the world’s most widely deployed standards-based voice platform alongside the industry-leading VoiceObjects service creation environment in an ultra-secure hosting facility we provide an unbeatable service offering. We have many of the world’s leading companies as customers and they have very exacting standards. It is reassuring for them that Voxeo’s security, reliability and scalability exceed their expectations.”

About Voxeo

Voxeo makes voice applications easy to build and deploy. The company’s common sense approach isn’t rocket science: Offer a great platform. Make it exceptionally easy for people to try, buy and use. Provide amazing support. The approach has made Voxeo a leading choice among developers and the answer for companies who don’t subscribe to the mentality that a powerful solution needs to be complicated and expensive. More than 37,000 developers and enterprise customers – including half of the Fortune 100 – use Voxeo’s Prophecy Platform and Hosting to deliver innovative IVR, VoIP, outbound notification, unified communications and a new generation of SIP-powered solutions. Anyone can immediately download the Prophecy Platform or sign up to use Voxeo’s hosted developer portal for free at http://www.voxeo.com/free.

Voxeo is an employee-owned company with headquarters in Orlando, Beijing, Cologne and London. The company’s Prophecy Platform has been downloaded more than 35,000 times since its launch in 2006 and its standards-based IVR hosting platform is the largest in the world and the only one backed by a 100% uptime guarantee. For more information visit http://www.voxeo.com or call +1 (407) 418-1800 in the US, +44 (0) 20 7887 6085 in the UK or +49 (2204) 845-139 in Germany.

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©Copyright 1997-

, Vocus PRW Holdings, LLC.
Vocus, PRWeb, and Publicity Wire are trademarks or registered trademarks of Vocus, Inc. or Vocus PRW Holdings, LLC.

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Pulseteleservice Inc. Teams Up with YellowPepper Inc. for a FleetBoston Wireless Promotion

Toronto — January 16, 2004 -

Pulseteleservice Inc. teamed up with YellowPepper Inc, a leading wireless marketing company in the U.S., to create a mobile marketing campaign for FleetBoston during recent Red Sox and Yankees games.

FleetBoston flashed a toll free phone number on the Jumbotron encouraging the audience to call a phone number to find out about their financial happiness. When users called the number, they heard celebrity voices read out a number of questions. After users answered a series of 5 questions using their cell phoneÂ?s keypad, they received a text message with their personal results and a call to action.

Pulseteleservice provided the toll-free number and back end data collection using their award winning managed IVR platform. The data was then fed seamlessly to YellowPepper who then initiated an SMS message to the respondentÂ?s mobile phone.

Â?We were really impressed with the Pulse team. Their speed, professionalism, and dedication made this promotion a success. In addition, it allowed us to adjust the promotion on the fly.Â? Said Marc Theermann, CEO of YellowPepper.

Â?This project is a great case of wireless and land line technologies working together in a truly converged way. IVR is still the best way to automate and manage a large of amount of data collection and information gathering over the phone. Â? Said Robert Khoury, General Manager Â? Pulseteleservice.

YellowPepper and Pulseteleservice will continue to work together on future wireless/IVR projects and find further ways to integrate and better leverage both technologies.

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©Copyright 1997-

, Vocus PRW Holdings, LLC.
Vocus, PRWeb, and Publicity Wire are trademarks or registered trademarks of Vocus, Inc. or Vocus PRW Holdings, LLC.

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SkyCreek Announces That It Has Been Awarded Contract To Provide Outbound Calling Support to ROI Services, Inc.

Herndon, VA — September 27, 2006

SkyCreek Corporation (http://www.skycreek.com), a leader in proactive customer contact solutions, announced today that the company has been awarded a contract to provide outbound call center support for ROI Services Inc. (ROI), located in Herndon, Virginia.

As a new start-up company, ROI sought to maximize their efficiency and concentrate on strategically utilizing their human resources for making thousands of outbound calls on a daily basis. To address this critical business process, they approached SkyCreek about using its IVR technology to make proactive outbound calls to drive their collections business.

Using its industry-leading Call Notify IVR Platform, SkyCreek designed and developed a proactive outbound calling application to drive ROI’s collection initiatives. SkyCreek also designed and developed a variety of custom reports to empower ROI to monitor costs and value of the proactive outbound calling initiative.

In addition, SkyCreek deployed the application in its Hosted IVR Center providing ROI with additional cost savings. The SkyCreek Hosted IVR Facility provided ROI with all of the hardware, software, communication infrastructure, alarming, and reporting to support the outbound calling initiative.

According to Richard Haft, Director, Marketing and Product Strategy, SkyCreek, “ROI has achieved significant advantages under the contract to date, resulting in increased revenue and a substantial improvement in employee productivity.”

According to Ryan M. Abate, President, ROI Services, Inc., “SkyCreek has directly contributed to ROI achieving and exceeding its business goals for 2006.” He further noted, “By using the Call Notify IVR Platform to proactively call debtors, ROI has substantially increased its efficiency and more than doubled the recovery of returned checks over industry standards, resulting in a significant increase in revenue and profitability for ROI.”

About The Call Notify IVR Platform

The Call Notify IVR Platform is a web-based, next-generation intelligent IVR platform, that empowers companies to proactively update, inform, up sell, advise, educate, train, and/or survey their customers, while delivering enhanced value and superior customer service. It provides companies the ability to promote new products and services pro-actively, automatically, and inexpensively. As a result, marketing and sales campaigns become more timely and effective, resulting in a lower cost of sale, while at the same time driving additional revenue.

The platform includes three easy-to-use, web-based components to facilitate the design, management, and reporting of inbound and/or outbound voice applications:

    CallDesigner – For use in designing any voice and/or IVR applications and campaigns

    CallManager – For managing and scheduling voice and/or IVR applications and campaigns

    CallReports – For generating reports for any voice and/or IVR applications and campaigns

It is a flexible, reliable, VoiceXML and CallXML standards-based platform for any contact application. It supports traditional touch-tone, text-to-speech, speech recognition, call control and recording, SIP, VoIP, and more. For optimum versatility and functionality, the Call Notify IVR Platform can be seamlessly integrated with any telephony, front-office, back-office, and support systems such as workforce management, service provisioning, repair, and billing systems through the enhanced File Feed Wizard or via custom integration.

In short, the Call Notify IVR Platform enables communication and cable companies to automate the communication process, taking a proactive customer contact approach that ultimately improves customer loyalty through improved operational effectiveness and customer-centricity, while at the same time reducing operational costs and driving additional revenue.

About ROI Services, Inc.

ROI Services, Inc. is a privately held company located in Herndon, Virginia founded in response to a growing need for a standard collection agency to solely concentrate on the recovery of returned checks for retail and service oriented merchants. With its Executives having a combined 16 years of experience in designing, operating, and streamlining a check recovery system. ROI Services, Inc. has quickly become a leading provider of collection services to the returned check industry and more specifically as a leading edge provider to ACH based check recovery companies. ROI Services, Inc. was created with a dedication towards utilizing the latest technologies and information to provide the highest quality customer service oriented collections in the industry. For more information about ROI Services, Inc., please visit us at http://www.roiservicesinc.com.

About SkyCreek Corporation

SkyCreek provides pre-built and custom outbound voice applications to communication and cable firms on top of its industry-leading, Call Notify IVR Platform. SkyCreek’s Call Notify IVR Platform is a web-based, VoiceXML-compliant platform designed for rapid application development, integration, and implementation. The platform is consists of three easy-to-use web-based components for the design, management, and reporting of any voice application. Our Call Notify IVR Platform, Pre-Built and Custom Voice Applications, enables firms to improve customer care, reduce cost, and increase revenue. In short, we provide the technology and solutions to empower companies to improve operational effectiveness and drive customer-centricity. SkyCreek is a privately held company located in Herndon, Virginia that has been providing proactive customer contact solutions for over 15 years. During the past fifteen years SkyCreek’s technology and applications have been used by customers to make over one billion proactive outbound calls. For more information about SkyCreek Corporation, please visit our web site at http://www.SkyCreek.com.

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©Copyright 1997-

, Vocus PRW Holdings, LLC.
Vocus, PRWeb, and Publicity Wire are trademarks or registered trademarks of Vocus, Inc. or Vocus PRW Holdings, LLC.

Honolulu Star-Bulletin Picks VoicePort

Pittsford, NY — October 24, 2006

Honolulu Star-Bulletin, a Black Press Ltd. newspaper, has selected VoicePort’s circulation IVR, CircPort, to automate circulation phone calls with voice recognition. With a circulation of more than 64,000, the Honolulu Star-Bulletin is the oldest, continuously published daily newspaper of Hawaii.

The CircPort voice recognition application automates routine transactions such as vacation holds, delivery problems, payments, address changes and more. Once CircPort is deployed, Honolulu Star-Bulletin subscribers will have the ability to access their account 24/7. The application is directly integrated to the newspaper’s MediaSpan circulation database, eliminating the need for agents to re-key information.

The Honolulu Star-Bulletin will utilize the hosted version of the CircPort application, CircPort OnDemand. VoicePort was the first to offer a hosted IVR service to the newspaper industry, allowing customers to reduce the associated capital outlay, while paying only for the minutes used in the system. More than 40 of VoicePort’s current customers employ CircPort OnDemand.

“In selecting VoicePort we have committed to offering our customers 24/7 service, with the leading speech circulation IVR,” said Joe Leong, Circulation Director at the Honolulu Star-Bulletin. “CircPort OnDemand will be an asset to the Star-Bulletin, and to our subscribers.”

“We are very excited to be working with the Honolulu Star-Bulletin,” said Tom Dunne, Vice President of Sales at VoicePort. “CircPort OnDemand will help them to decrease their costs, while providing a higher level of customer service.”

About VoicePort

Located in Pittsford, New York, VoicePort is the leading provider of speech recognition applications for the newspaper industry. The CircPort product is a robust application which has found a home in numerous papers across the country, in both OnPremise & Hosted models. VoicePort has expanded their call center and circulation solutions to include WebPort and Dispatch, two products which help to increase customer interaction and satisfaction. To find out more, please visit http://www.voiceport.net.

About Honolulu Star-Bulletin

Honolulu Star-Bulletin is the oldest, continuously published daily newspaper in Hawaii. The Black Press Ltd. newspaper was the first in the state to go online, with http://www.starbulletin.com. Honolulu Star-Bulletin has a daily circulation of 64,305. For more information, please visit http://www.starbulletin.com.

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©Copyright 1997-

, Vocus PRW Holdings, LLC.
Vocus, PRWeb, and Publicity Wire are trademarks or registered trademarks of Vocus, Inc. or Vocus PRW Holdings, LLC.

Datatel Announces IVR Services Tailored to the Canadian Market

Toronto, ON — February 1, 2007

DATATEL, a leader in IVR Hosted, Managed Services and Telephony Automation Solutions, announced today that it will be further focusing their efforts in expanding IVR hosted solutions for the Canadian market. This initiative will provide Canadian businesses and organizations, with IVR solutions tailored to the Canadian marketplace.

Datatel provides countless solutions that help businesses and organizations automate a wide range of telephone interactions with customers and employees. These include Surveys, Order Processing, Lead Generation, Contests, Promotions, Payment Processing, Billing, and 100′s of other business applications, in a hosted, managed environment.

For over 12 years, Datatel has been providing Hosted IVR solutions to both the US and Canadian market. The same solution configurations offered in the US were offered in Canada, now Canadian businesses can have access to solutions which are tailored to “Canadian” needs.

With a significant Canadian infrastructure and professional services footprint, Datatel can receive traffic from any Canadian carrier, can link to Canadian payment processing providers, interface with Canadian mobile operators, and provide solutions tailored to regional needs.

As a hosted solution, customers avoid the risk and expense of large capital investments in custom development and software. In addition to cost savings, customers also benefit from having access to the latest technology and dedicated support — without maintenance or obsolescence worries. By avoiding the time commitment of dedicating development resources, hardware purchases and configuration, customers enjoy rapid solution deployment.

About Datatel: (http://www.datatel-systems.com)

Datatel is a global communications technology company that delivers the benefits of Interactive Voice Response (IVR), as a service, by providing turn-key IVR Hosted & Managed solutions. With offices in Toronto, Canada and Weston, Florida, Datatel’s IVR hosted, managed services are employed by business and service providers to automate a wide range of interactions with customers and employees over the telephone.

At Datatel we deliver all the services that you will require for a successful IVR strategy execution: Planning, Design, Development, Implementation, Hosting, Dedicated Application Support and Management Services.

Our quality people, people who take responsibility, plus superior service and technology, guarantee that your IVR goals are met, and that you are fully satisfied.

Datatel’s IVR success comes from over 12 years of research, development and continuous improvement in delivering IVR service models that provide business with reliability, flexibility and the ability to integrate into a wide range of emerging technologies, including mobile messaging and web services.

http://www.datatel-systems.com

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©Copyright 1997-

, Vocus PRW Holdings, LLC.
Vocus, PRWeb, and Publicity Wire are trademarks or registered trademarks of Vocus, Inc. or Vocus PRW Holdings, LLC.

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VoicePort Goes Live with Honolulu Star-Bulletin

Pittsford, NY — March 28, 2007

Honolulu Star-Bulletin, a Black Press Ltd. newspaper, announces live traffic on VoicePort’s voice-driven self-service hosted circulation Integrated Voice Response (IVR) application, CircPort OnDemand™. CircPort speeds circulation phone calls by using advanced speech recognition to understand and automatically process caller requests. With a daily circulation of over 65,000, the Honolulu Star-Bulletin is the oldest continuously published daily newspaper in Hawaii.

The newspaper is using the application to provide customers 24/7 access to their accounts to handle routine circulation phone calls such as placing vacation holds, checking account status, and reporting delivery problems. The application is directly integrated into the newspaper’s MediaSpan CirculationPro database.

VoicePort was the first to offer a hosted IVR service to the newspaper industry, allowing customers to reduce capital outlay, while paying only for the actual usage. More than 40 of VoicePort’s customers currently use CircPort OnDemand.

Additional phases of implementation will offer subscribers the opportunity to make payments to their account, sign up for Ez Pay, start a new subscription, or make address changes.

“CircPort OnDemand will help us remain committed to serving our subscribers better by reducing call hold times and increasing the level of customer service we provide to 24/7/365,” said Joe Leong, Circulation Director at the Honolulu Star-Bulletin.

“The VoicePort solution will allow subscribers to reach the Honolulu Star-Bulletin whenever it is convenient for them,” said Kevin Cawley, Director of North America sales for VoicePort. “Our speech automation applications are quickly becoming the preferred choice in the industry because they are easier to use than the touch-tone applications newspapers have used in the past.”

About VoicePort

VoicePort is the leading provider of advanced speech recognition applications to over 100 of the top daily newspapers in the U.S. Using our voice user interface (VUI) expertise and deep understanding of the newspaper industry, we have created a comprehensive suite of custom and configurable circulation applications that meet the needs of large and small newspapers. Offered in both on-premise and hosted models, the CircPort suite also includes WebPort™ and Dispatch. To find out more about our products and services, please visit http://www.voiceport.net.

About Honolulu Star-Bulletin

Honolulu Star-Bulletin is the oldest continuously published daily newspaper in Hawaii. The Black Press Ltd. newspaper was the first in the state to go online, with http://www.starbulletin.com. Honolulu Star-Bulletin has a daily circulation of 65,000. For more information, please visit http://www.starbulletin.com.

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©Copyright 1997-

, Vocus PRW Holdings, LLC.
Vocus, PRWeb, and Publicity Wire are trademarks or registered trademarks of Vocus, Inc. or Vocus PRW Holdings, LLC.

Paraxip Technologies Selected to Provide Network Connectivity for First Data’s 2Way-Connect Service

Montreal, Canada — April 25, 2007

Paraxip Technologies and First Data Voice Services, a subsidiary of First Data Corporation, have partnered in the deployment of the Paraxip Gateway product to enable network connectivity for First Data’s next-generation voice notification services platform. The Paraxip Gateway is a unique software solution, based on off-the-shelf hardware components, allowing SIP-based platforms and applications in the Contact Center and IVR markets to cost effectively connect into the Public Switched Telephone Network. The Paraxip Gateway is a key component supporting First Data Voice Services’ 2Way-Connect, a state-of-the-art notification service that delivers event driven customer notification and response capabilities.

“Paraxip is a key partner in delivering superior features, performance and scalability to our customers via our next-generation voice notification services platform” said James Harvey, VP of Technology at First Data Voice Services. “Paraxip’s all-software approach allows us to work jointly to bring innovation in our network-based voice services at a much faster pace than with traditional appliance vendors.” FDVS offers a complete hosted IVR solution including professional services such as application design and development, systems and web integration and a full range of existing industry applications which add up to a total resource for clients. The company has been creating successful, flexible, high-capacity applications since 1988 for some of the largest companies in the world.. 2Way-Connect, is FDVD’s leading outbound voice notification solution used for marketing, collections and fraud management applications.

First Data’s voice notification services infrastructure leverages the following key elements of the Paraxip product:

Advanced Call Progress Analysis. With this capability, the Paraxip Gateway offers wide coverage of progress tones and accurate answering machine/voice mail detection driving a superior customer experience .

Right-on-Cue feature. With this feature, the Paraxip Gateway allows the accurate detection of the end of a voice mail greeting for the delivery of high quality, glitch-free voice mail messages.

Open Protocol Translation. This feature provides SIP platforms with transparent access to traditional telephony network and protocols, maximizing call handling flexibility and reliability for customers .

“We are extremely pleased to be associated with First Data Voice Services’ leading-edge voice notification services platform” said Serge Forest, President and CEO at Paraxip Technologies. “We share a common vision of innovation, cost reduction and high performance through open standards and software-driven platforms.”

Paraxip’s products have been in production at First Data Voice Services since November 2006, supporting continued growth of the 2Way-Connect product.

About Paraxip Technologies

Paraxip Technologies offers software products enabling IP telephony platforms and applications to seamlessly connect to heterogeneous network elements. Paraxip’s products are designed from the ground up to offer IP telephony applications with un-paralleled transparency to legacy networks and equipment, enabling seamless operations in hybrid environments, where traditional and IP telephony equipment and applications are mixed.

Working with world-class industry partners, Paraxip brings to market innovative connectivity solutions in a flexible, building block approach. Paraxip’s products are optimized for Interactive Voice Response, Call Center and Unified Communications applications.

For more information, please visit http://www.paraxip.com

For more information, please visit http://www.firstdata.com

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©Copyright 1997-

, Vocus PRW Holdings, LLC.
Vocus, PRWeb, and Publicity Wire are trademarks or registered trademarks of Vocus, Inc. or Vocus PRW Holdings, LLC.

800 PBX Offers Free Christmas Call from Santa to Make This Festival Special

Fremont, CA — January 5, 2009

800 PBX (http//http://www.800 PBX.com), the provider of Virtual PBX and enhanced IVR solutions now offers a free courtesy service, SantaCalls, for this Christmas.

Starting from Dec 17th, 2008, users can schedule a free automated call from Santa this Christmas season to make it special for their children. The customers can choose from the standard Santa greetings provided by 800 PBX.

This innovative service will call children at the scheduled time and play the selected greeting or the customized message. The call will come in the name of “Santa from North Pole” which adds to the excitement of the children receiving the call. The service also lets the children record their wishes which will then be emailed to the registered customer. The original recordings are also available online and can be optionally shared with other customers. The service is free of cost and is available from Dec 17th, 2008.

“We have been offering this free service for last few years and are delighted at the immense response the service receives. We request the users to share their happiness by making donations directly to charity organizations working towards the education of children in developing countries. We have provided a link on the SantaCalls webpage to make it convenient to make donations ” adds Manohar Chapalamadugu, CEO of the company. “We hope that the users see the value in our offering and share their happiness with the underprivileged in other parts of the world.”

“Our customers know us for our advanced Virtual-PBX and IVR technology solutions which are benefiting thousands of businesses. We provide such solutions for under $ 1 a day and our customers will see many more down the line.” said Kishore Javvaji, Vice President for Strategy.

About 800 PBX:

800 PBX Inc. is a leading provider of virtual PBX and hosted IVR applications for small and medium sized businesses. The company is known for IVR solutions such as automated appointment scheduling, automated pizza delivery, telephone fraud control, phone support systems and more.

For more details, visit: – http://www.800PBX.com

Contact:

Chris Lucas

mailto:pr (at) 800PBX.com

Tel: 1-877-800-0 PBX (1-877-800-0729)

http://www.800PBX.com

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©Copyright 1997-

, Vocus PRW Holdings, LLC.
Vocus, PRWeb, and Publicity Wire are trademarks or registered trademarks of Vocus, Inc. or Vocus PRW Holdings, LLC.

Ifbyphone Creates iPhone Developer ‘Stimulus Package’

Ifbyphone logo

Chicago (Vocus) March 3, 2009

Ifbyphone today announced an economic stimulus package for iPhone application developers. The most innovative iPhone application developers will each receive $ 1,000 from Ifbyphone for the development of an Ifbyphone-to-iPhone mashup that is selected and released by Ifbyphone on the iTunes App Store.

“We want to empower developers, so rather than hope that other stimulus packages would prop them up, we decided to use a direct stimulus approach of our own,” said Ifbyphone CEO Irv Shapiro. “With the release of our iPhone template, we’ve taken iPhone application development to a new level. Offering this opportunity is an enticement for developers to test their high-impact ideas on our already-proven iPhone platform.”

Ifbyphone has previously released two iPhone Apps on the iTunes App Store: a voice broadcasting application that enables iPhone users to schedule and deliver voice messages to multiple recipients and a conference-calling application that enables iPhone users to initiate impromptu or scheduled conference calls.

The company is soliciting applications from developers for consideration now through April 30, 2009. Apps need not be complete and fully tested, but they must be working prototypes that deliver innovative calling features to consumers and/or integrate telephony into other Web services and applications. The Ifbyphone team will select the best, most innovative candidates from submitted designs, finish development and testing, and make the app or apps available in the iTunes App Store–ideally at no charge to consumers, just as other Ifbyphone iPhone apps are.

Full details of the program and the tools to begin development are available at http://public.ifbyphone.com/iphone_stimulus. Recently re-designed, Ifbyphone’s developer bulletin board, http://www.phonemashup.com, now serves as a discussion center for the API and iPhone development tools.

“We’re hopeful that a broad spectrum of developers will give our tools a look and put their creativity to work,” said Shapiro. “We are particularly excited to announce this program at 360iDev and eComm, as these conferences have attracted many of the best and brightest iPhone developers.”

To learn more about Ifbyphone’s affordable suite of online telephony applications, such as Voice Broadcasting, Call Tracking and Hosted IVR, visit http://www.ifbyphone.com.

About Ifbyphone

Ifbyphone is a telephone automation application company that provides small and medium-sized businesses (SMBs) with tools to enhance customer conversations, drive sales and lower costs. Leveraging Ifbyphone’s extreme usability, developers and marketers can quickly create solutions ranging from simple click-to-call links to sophisticated call routing and interactive-marketing systems. Ifbyphone’s solutions are available directly to SMBs and through a network of resellers. For more information, visit http://www.ifbyphone.com.

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©Copyright 1997-

, Vocus PRW Holdings, LLC.
Vocus, PRWeb, and Publicity Wire are trademarks or registered trademarks of Vocus, Inc. or Vocus PRW Holdings, LLC.

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