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A Major Shift Rides the Wave of Change in American Contact Center and Collection Agency Technology

A Major Shift Rides the Wave of Change in American Contact Center and Collection Agency Technology












Denver, CO — March 4, 2011

Mr. Bederman explained to a gathering of European and American Call Center management, and press “When I first entered into the management of my past company TouchStar, over 12 years ago, I realized that the Contact and Collection Centers were ‘slow adopters’ of the marvelous changes in technology intended to assure immediate and correct party contacts of whomever they were trying to reach. Contact Centers either spent exorbitant rates to use Dialing Technology or continued to reach their customers, prospects, debtors, or others through conventional, slow and manual means. The technology seemed too complex and expensive.”

Bederman left TouchStar behind in 2008 and began a journey of seeking more advanced calling technology that would both connect people together to do business in any part of the world, but could also offer measurement of quality, analytics, and less expensive approaches to Contact Center business and their customers. While he searched, he also took on the CEO position of 2 other international technology companies, though outside the industry. He said, “It gave me great perspective.”

Today, Steve Bederman has accepted the position of CEO of VOCALCOM North America. He explained that he specifically targeted VOCALCOM to lead in North America because of their already well tested processes intended to embrace the client and make their experience be to their benefit. “We have a huge responsibility to assure that the Calling Systems are always at work, rarely failing, and innovative with current trends such as reducing the need and cost of hardware and using ‘the cloud’ or the web as a cost effective approach to giving our customers all the advantages they need to increase their profits through reducing their costs and raising their contacts. Mr. Bederman is the right man to drive the organization.” Said George Seroukas, VOCALCOM’s North American principal.

Needless to say, Steve Bederman, the new CEO of VOCALCOM, North America, intends to bring to the United States the proven benefits of VOCALCOM’s maturity and reputation.

He ended the Press Conference by stating, “You will hear much more from VOCALCOM in the months and years to come. It is assured and certain that we are like a never ending bonfire. We light the bright flame of new technology, dependable corporate structure, strong financing, and customer centric concerns. Whether I chose to lead VOCALCOM, North America, or they chose me; I don’t know. The decision was symbiotic. America deserves better than the current software available to Call Centers and Collection Operations. We can help. We are already here. I am back in the forefront, and VOCALCOM will provide leadership, technology, quality, and love for the customer as it has throughout the world.”

The general consensus, at the end of the press conference was one of enthusiasm and this particular writer suggests that every North American Call Center, Contact Center, Collection Agency, and more should contact VOCALCOM immediately so that they can show to you how they will reduce costs and make calling it’s most effective ever.

Steve Bederman, CEO VOCALCOM, North America, is a veteran and well respected Industry leader and VOCALCOM and he are a fantastic combination. “The result will overwhelm you. I promise.” Said VOCALCOM’s company leaders.

VOCALCOM North America is a wholly owned subsidiary of VOCALCOM S.A.

With offices in Denver, Salt Lake City, Tampa and Montreal in addition to Algeria, Argentina, Belgium, Brazil, France, Germany, Italy, Lebanon, Mexico, Morocco, Netherlands, Portugal, Spain, Tunisia, Turkey, U.A.E, UK

VOCALCOM is a global leader in manufacturing and implementation of Call Center Solutions.

For more information please contact sales(at)vocalcomusa(dot)com or call at 1-88VOCALCOM (1-888-622-5266)

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Merchants? Credit Guide Employs New Technology Vendors to Further Improve Performance, Delivering Effective Results

Merchants’ Credit Guide Employs New Technology Vendors to Further Improve Performance, Delivering Effective Results










Chicago, IL — August 9, 2006 -–

Merchants’ Credit Guide Co. (http://www.merchantscreditguide.com/landing.htm), one of the most rapidly growing debt collection firms in the United Sates successfully delivers results for clients every day. To further build on this success, Merchants’ Credit Guide has implemented an assortment of vendor technology. This new technology includes CR Collection Software, TouchStar dialing solutions, Verizon Business Group data services, and Internet Security Systems Services.

Merchants’ Credit Guide’s new technologies and its strong emphasis on innovation further reinforce its ability to stand out among others in the debt collection agency industry. CR Software, the company’s new collection platform, will aid Merchants’ Credit Guide (http://www.merchantscreditguide.com/landing.htm) in maximizing call center productivity and expanding profits through higher systems efficiency. After launching CR’s platinum product, the debt collection agency will then upgrade to the titanium product, which will offer its collectors exceptional power, flexibility, and ease of use.

Additionally, Merchants’ Credit Guide has implemented TouchStar’s Dial-on-Demand Hosted Dialing Solution. This dialer can promptly select and deploy the right predictive dialer solution, immediately realize increases in productivity, and provide agents the tools required to deliver excellent customer care.

Verizon Business Group, a tier one telecommunications provider, will be providing Merchants’ Credit Guide enterprise wide data services. These services will be based off of Verizon’s MPLS network. Transferring to a MPLS-based connectivity will help Merchants’ Credit Guide simplify its network topology and support requirements.

Merchants’ Credit Guide’s Internet security managed services will be provided by Internet Security Systems (ISS). For the second half of 2005, Gartner, Inc. has listed ISS in the leader quadrant of its Managed Security Services Provider Magic Quadrant. The Gartner Magic Quadrant is a graphical portrayal of vendor performance in a market segment. According to Gartner, “Leaders are vendors who are performing well today, have a clear vision of market direction, and are actively building competencies to sustain their leadership position in the market.”

Merchants’ Credit Guide offers security and reliability virtually unmatched in the industry. By utilizing these leading technology vendors in its future, Merchants’ Credit Guide continues to emphasize innovation in its debt collection agency practices. This innovation will allow for even greater success for each of the clients Merchants’ Credit Guide serves.

About Merchants’ Credit Guide Co.

For over a century Merchants’ Credit Guide Co. http://www.merchantscreditguide.com/landing.htm has served the business community, providing its clients with accounts receivable solutions, setting the standard for all others in the ARM industry. Founded in 1896, Merchants’ is one of the oldest full service consumer and commercial debt collection agencies in the U.S. In addition to being one of the oldest, Merchants’ Credit Guide Co. is now the fastest growing debt collection agency in the U.S., with revenues increasing over 575% over the last three years. Privately-held and now in its fourth generation of family ownership, Merchants’ Credit Guide Co.’s long-term success as a leading full service accounts receivable management firm offers its clients a level of security and reliability that is unparalleled.

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DialConnection Provides the Key to Break Free From the Noble-Touchstar Conversion

DialConnection Provides the Key to Break Free From the Noble-Touchstar Conversion










Berlin, NJ — September 24, 2009

DialConnection, LLC, an international leader in providing the All-Inclusive DialIntelligence Contact Center Solution, has a special offer to convert former Touchstar as well as Noble Systems clients. DialConnection can convert clients while preserving your investment in your current infrastructure, while gaining additional functionality and ease of use, with superior customer support. DialIntelligence provides contact centers around the globe with all the pieces of the puzzle to unlock your centers hidden potential. DialIntelligence features include Predictive, Preview, and Power Dialing, Broadcast Messaging, Call Blending, Integrated IVR with Text-to-Speech, Automatic Line Adjustment, Automation of Multiple Campaigns, Call Recording, Screen Recording and Agent Monitoring and Coaching are just some of the many features every DialConnection client enjoys.

In addition to the discounted DialIntelligence License Fee, DialConnection will offer the first month maintenance FREE, providing the conversion is completed by December 31, 2009. This could provide a additional savings of a few thousand dollars for a smaller center to several thousands of dollars for a larger organization.

“DialConnection converted both locations over a weekend and we were dialing on Monday. The only change we had to make was to upgrade our operating system to Windows 2003 in order to be able to increase our memory capacity. When you factor in the expanded functionality and the ease of use, plus saving the investment we made in our hardware, upgrading to the DialConnection platform was the right decision for LDG. Of course, the opportunity to deal with professionals who understand the dynamics of the dialer environment was an added bonus,” says Dave Fletcher, EVP of LDG Financial. DialConnection has a proven reputation and is committed to providing clients with the most advanced contact center solution.

“DialConnection remains a leader in client driven contact solutions. Providing this opportunity to Noble-Touchstar clients for a limited time will allow them access to the award winning All-inclusive DialIntelligence Contact Center Solution with significant savings,” said Michael Vesper, President of DialConnection.

About DialConnection

DialConnection is an international leading provider of the award winning All-Inclusive DialIntelligence Contact Center Solution for the collections, financial services, government, healthcare, investments, telemarketing and utilities industry since 1987. DialIntelligence is our All-inclusive Contact Center Solution which includes an integrated IVR/ACD with text to speech, Inbound/Outbound Predictive, Power or Broadcast dialing, Call Blending, Call Recording, IntelligentCall a new feature which prioritizes inbound calls based on client supplied data such as consumer scoring models and routes calls based on agent skillsets, and IntelligentData, a new real-time dashboard providing reports or notifications on selected Key Performance Indicators to management through a user customized dashboard, email or directly to a mobile phone. For more information about DialConnection and its solutions visit, http://www.dialconnection.com

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Williams & Gallagher, LLC and Grindstone Partners, LLC lead Private Equity Funding for TelStar Hosted Services to Complete Purchase of TouchStar?s Hosted Assets

Williams & Gallagher, LLC and Grindstone Partners, LLC lead Private Equity Funding for TelStar Hosted Services to Complete Purchase of TouchStar’s Hosted Assets












Denver, Colorado — January 15, 2010

TelStar Hosted Services and Washington DC based private equity firm Williams & Gallagher today announced the purchase of the assets of TouchStar’s Hosted division. TelStar Hosted Services is a Communications-as-a-Service organization providing innovative, on demand contact/call center solutions to over 200 corporate clients. Williams & Gallagher and Grindstone Partners acted as lead on the investment working with D Partners, a DC based boutique management firm specializing in working with emerging growth companies. James (Jim) P. Dunn and Ralph Peluso, founding partners of D Partners, will serve as CEO and CFO/COO respectively. Misters Dunn and Peluso bring over 60 years of industry experience to TelStar Hosted Services.

TelStar’s CEO Jim Dunn commented, “SMB’s are aggressively looking for inventive yet proven ways to acquire, retain, and service new customers. Our products bring the proven efficiency of call center products to our clients via the web without the capital expenditure and excessive IT costs that have traditionally burdened such initiatives. We have the formula for continued success in our feature rich product offering, strong technical support organization, and our solutions oriented sales efforts. Our partnership with Williams & Gallagher and Grindstone Partners provides TelStar Hosted Services with the growth capital and industry insights to continue to build stable Communication-as-a-Service offerings that meet the scalability and security demands of our industry leading clients.” TelStar posted record sales in 2009 and doubled its available capacity earlier this year.

Chris Rieple (formerly of TouchStar) has joined the TelStar Hosted Services executive team as Vice President of Sales. “We have built our business by exceeding our customer’s expectations,” said Mr. Rieple. “The additional financial resources and new executive leadership enable us to expedite our growth plans while continuing to provide an uncompromised client experience.”

TelStar Hosted Services provides world class Communication-as-a-Service hosted contact/call center solutions servicing industry leading Enterprise and SMB clients. TelStar serves hundreds of global businesses and call centers from its headquarters in Denver. TelStar’s Communications-as-a-Service suite of offerings include: Enterprise and SMB hosted contact/call center solutions, hosted VoIP telecommunications, on demand predictive dialing, automated voice messaging, advanced ACD & IVR, recording, and call compliance management. For more information, please visit http://www.telstarhosted.com or call 877.483.5782.

Williams & Gallagher, LLC (W&G) is a Washington DC based private investment firm focused on small to mid cap management buyouts. The firm’s principals, Cabell Williams and Susan Gallagher, have a combined 40 years of experience in leveraged buyouts. W&G partners with management teams to assist in the purchase of small and medium sized businesses in emerging growth industries. W&G’s mission is to invest in a select number of successful operating companies where capital and transaction experience can complete a management team and enable them to realize the full potential of ownership. For more information please visit http://www.williamsandgallagher.com or call 301.652.9429.

Grindstone Partners, LLC is an Alexandria, VA based private investment and advisory firm focused on small to mid cap investments. The firm’s founder, Michael Bluestein, has over 20 years of experience in leveraged buyout and growth capital investing. For more information please visit http://www.grindstonepartners.com or call 703.627.9577.

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Leading Call Center Technology Provider Digisoft (a TouchStar Software Company) Releases New Versions of Its Award Winning Software

Leading Call Center Technology Provider Digisoft (a TouchStar Software Company) Releases New Versions of Its Award Winning Software










Denver, CO — January 25, 2007

Digisoft (a TouchStar Software company) today announces the release of new version upgrades for its award winning call center software: Telescript 6.0 and eTelescript Release 33.

Digisoft (a TouchStar Software company) is a leading global provider of call center solutions, CRM applications and call transaction management systems. eTelescript is a browser-based version of Telescript that provides clients with an internet-based call center capable of connecting agents anywhere in the world.

eTelescript Release 33 is compatible with the latest Microsoft technology including Internet Explorer 7 and SQL Server 2005. Digisoft clients will benefit from the new release with improved script testing options, additional control over data, remote printing options, and easier ways to create and manage appointment scheduling with external offices and sales representatives.

Digisoft is releasing its 6.0 upgrade of its Telescript product in January 2007. The newest version was developed based on feedback from Digisoft clients. The new version provides greater performance with restructured licensing, and an updated platform using Microsoft .NET. Many limitations from prior versions have been removed. Telescript 6.0 can be integrated with eTelescript to enable local and remote agents. V.6.0 supports Crystal 11, and the new version also offers the feature of mail merge emails to be generated and distributed through the server, eliminating the need to install and configure Microsoft Office components on individual workstations.

“Digisoft’s newest release of eTelescript and Telescript form the foundation for all customers who want to expand their call centers beyond the “brick and mortar.” Geography is no longer a barrier to accessing the best labor force. With these releases, call center managers can tap into the best agents all over the world, while maintaining centralized control at lower administrative costs,” states Norma Mozeé, Director of Digisoft Sales.

Telescript 6.0 and eTelescript Release 33 provide timely and competitive solutions for current and potential Digisoft clients looking for robust scripting software. Both products offer innovative technology and reliability that transfers into direct revenue growth for call center business owners. Digisoft’s products address the reality that many consumers rely on the web as a means to communicate both internally and with outside contacts. Digisoft’s integrated software solutions utilizing telephony and live web page interaction exemplifies the company’s commitment to client success in the competitive call center market.

eTelescript was presented with the 2005 CIS Technology Excellence award for CRM Excellence by Customer Inter@ction Solutions Magazine. The magazine bestows its Product of the Year awards on companies that have demonstrated excellence in technological advancement and application refinements. The products and services they judge have gone the extra mile to help improve both the customer experience and the ROI for companies that use them.*

About Digisoft

Since 1983, Digisoft has been a leading global provider of contact center solutions including: telemarketing software, CRM applications, and call transaction management systems; focusing on maximizing the effectiveness of live telephone transactions. Digisoft was acquired by TouchStar Software in 2005. TouchStar is headquartered in Denver, CO, and has offices in New York, NY; Davenport, IA; Manchester, England; Manila, Philippines; Mumbai, India; and Durban, South Africa. TouchStar strongly believes in its Core Value: “A client gives us a gift of trust. We return that gift by serving them with integrity, passion, relentless effort, and sound processes.”

Contact:

Christina Whitfield, Marketing Manager

TouchStar Software

303.338.0678 x.237

http://www.touchstarsoftware.com


Source: http://www.tmcnet.com/ims/0206/mngmnt-scope-2005-product-of-the-year-awards.htm

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Digisoft, a Leading Provider of Contact Center Solutions, Partners with TMCnet to Launch a Series of Web Summit Events to Educate Business Professionals on Call Center Technology

Digisoft, a Leading Provider of Contact Center Solutions, Partners with TMCnet to Launch a Series of Web Summit Events to Educate Business Professionals on Call Center Technology










Denver, CO — December 8, 2006

Digisoft (a TouchStar Software company) announces today a joint effort with TMCnet to conduct an online series of industry-wide webinars open to all business professionals interested in gaining a competitive edge in the call center market.

The first webinar is scheduled to take place on Thursday, December 14th, 2006 at 2:00 p.m. EST. The event will offer a key opportunity small to midsize businesses to gain practical knowledge focusing on proven call center solutions. The webinar will address important questions for business professionals looking to integrate IP Technology and other turnkey call center solutions. The main focus is to discuss leverage capabilities of IP Technology to increase revenue, and how the integration of Digisoft technology can provide a scalable solution that maximizes growth potential.

Vertical Communications, one of the industry’s largest enterprise telephony vendors has been invited to participate in the upcoming event as a panel guest. Topics will include adopting innovative customer support solutions, utilizing cost effective tools such as IP Technology, and how small to medium-size businesses can enhance customer service. The webinar will also cover methods to increase employee productivity by implementing call center solutions that are affordable and do not require new equipment or a dedicated IT Staff.

Norma Mozeé, Director of Sales for Digisoft, will be hosting the webinar. “The TMCnet webinar theme of providing affordable contact center solutions to the SMB market is timely. Small and medium-sized businesses have the same needs as large companies; to provide high quality customer service. However, they don’t necessarily have the same budget or IT and telecom resources. Our goal is to introduce options that meet both their customer centric solution needs and their budgets. TMC offers the ideal forum to broker that conversation,” states Norma, who has over 15 years of direct call center knowledge by providing enterprise level software solutions to the telecom and call center industries.

TMC is the leading publisher and online resource for call center solutions including VoIP, CRM, and telephony products and services. Over 20,000 TMC subscribers have been invited to join the upcoming webinar, and the general public is also welcome to attend. The Web Summit is offered at no charge. To register for the webinar, visit http://www.tmcnet.com.

Digisoft will host two additional webinars that will be scheduled over the course of the next several months, and will cover additional topics related to call center technology and strategic customer service solutions.

About Digisoft

Since 1983, Digisoft has been leading global provider of contact center solutions including telemarketing software, CRM applications, and call transaction management systems, focusing on maximizing the effectiveness of live telephone transactions. Digisoft was acquired by TouchStar Software in 2005. TouchStar is headquartered in Denver, CO, and has offices in New York, NY; Davenport, IA; Manchester, England; Manila, Philippines; Mumbai, India; and Durban, South Africa. TouchStar strongly believes in our Core Value: “A client gives us a gift of trust. We return that gift by serving them with integrity, passion, relentless effort, and sound processes.”

Contact:

Christina Whitfield, Marketing Manager

TouchStar Software

303.338.0678 x.237

http://www.touchstarsoftware.com

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Realzee.com Selects TouchStar’s TeleScript for Call Center

Realzee.com Selects TouchStar’s TeleScript for Call Center










Richardson, TX — May 31, 2006

Realzee.com (http://ww.realzee.com) has selected TeleScript from TouchStar Software for its Richardson based call-center. TeleScript will be the software that manages the efforts of the outbound sales department.

“TeleScript will enable our inside sales department to more effectively reach Realtors and for-sale-by-owner properties,” said Robb Sidebottom, Business Development Manager for Realzee.com (http://www.realzee.com). “We feel it was the best choice available at the time.”

Earlier this month, Realzee.com (http://www.realzee.com) announced plans to expand their headquarters in Richardson, TX. According to Jasdeep Singh, President & CEO, the selection of TeleScript is “a step in the expansion process.”

About Realzee.com

Realzee.com (http://www.realzee.com) is one of the most comprehensive Real Estate portals on the Internet. By providing Real Estate services such as property listings and marketing, as well as directories for Real Estate related industries, Realzee.com dedicates itself to making the Real Estate transaction easier. Realzee.com is headquartered in Richardson, Texas.

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TouchStar Software Receives Honor For Innovative Agent and IVR Features

TouchStar Software Receives Honor For Innovative Agent and IVR Features










Denver, CO — December 21, 2005

Collection Advisor magazine recently announced its selection of TouchStar Software as one of the winners of the Top 100 Collection Technology Products for 2005. All of the honorees “represent … companies who present true innovation and insight within the industry,” says Collection Advisor Editor/Publisher T. Allen Rose. “On behalf of the magazine, we are very pleased to bestow this honor on these very worthy companies.”

Tiffany Kreinbrink, Vice President of TouchStar Software’s Collections’ division lead a workshop at the 2005 CAT Expo, as well as accepted (along with Steve Bederman, President & CEO) TouchStar Software’s award: “It is always a pleasure to be recognized for the effort that we at TouchStar Software make to deliver on our promise to our customers. In addition to leading a seminar … TouchStar Software sponsored an awards’ reception, which gave us a face-to-face opportunity to express our gratitude for this Collection Advisor magazine honor. We also had the opportunity to share our vision for the future of collections’ activities driven by high-level call center performance.”

The Top 100 Collection Technology products were spread across thirteen categories, including Predictive Dialers and Interactive Voice Response (IVR). TouchStar Software was selected for innovations in its Agent and IVR technologies. These features represent the high-standard offerings we strive to duplicate across-the-board. All-in-all, the 2005 CAT Expo was a tremendous success for TouchStar Software; “We are humbled by this honor and motivated to continue our work to develop cutting-edge dialer software solutions.”

About Touchstar Software

TouchStar Software Corporation is a privately held developer of software based contact center solutions with headquarters in Denver, Colorado, and offices now in New York, New York; Leeds, England; and, Manila, Philippines, providing around the clock customer support. For more information, contact Shawn Suhrstedt.

About Collection Advisor Magazine

Collection Advisor magazine, now in its fifth year of publication, is a national, bimonthly publication addressing collection management and technology in the profession. Each issue includes features and news about collection operations in companies and at agencies, reviews of software systems and collection tools, and opinion columns by many of the profession’s most influential experts. A comprehensive list of the top 100 collection technology products will be featured in the magazine’s January/February 2006 issue.

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TouchStar Software Corporation Unveils Dial-On-Demand

TouchStar Software Corporation Unveils Dial-On-Demand










Denver, CO — May 25, 2005

Dial-On-Demand allows contact centers to employ a top-notch dialer solution across the widest area network Â? the Internet Â? with no minimum investment. Dial-On-Demand seamlessly delivers a world-class application to contact centers with 2-to-400 seats and expands TouchStar SoftwareÂ?s dialer product offering to include an affordable hosted solution.

Product features include: Predictive Dialer; Power Dialer; Broadcast Voice Messaging; Graphical Reports w/Real-Time Statistics; Quick-and-Simple Access to Software Upgrades; Level 1 Security w/Privilege-Based Assignments; and, 24/7 Technical Support.

Tiffany Kreinbrink, TouchStar SoftwareÂ?s Vice President of Sales and Marketing summarizes:

TouchStar SoftwareÂ?s introduction of Dial-On-Demand essentially levels the dialer technology playing field for many small and would-be contact center start-ups. In addition, for call centers who win new clients whose accounts exceed their capacity, these call centers are now poised to begin working under a hosted solution model that achieves immediate service goals. Dial-On-Demand provides contact centers Â? across diverse industries Â? the opportunity to instantly employ a Â?pay-as-you-goÂ? investment model and glean important information about the value of dialer technologies. Dial-On-Demand offers immediate scalability Â? up or down Â? and supports greater agility in day-to-day decision-making. Managers literally possess a virtual on/off switch designed to aid in quickly modifying campaigns, focus and stratagems and drive strategically successful outcomes. Regardless of size or geography, Dial-On-Demand clients can achieve favorable, call-based campaign results anywhere in the world, at anytime.

TouchStar Software Corporation is a growing, privately held contact center technology developer headquartered in Denver, Colorado with sales offices in Denver, Atlanta, Tampa and Jacksonville. TouchStar Software International currently has offices in Leeds, England and Manila, Philippines. Customer support offices in Denver, Colorado and Montreal, Canada offer 24-hour customer support! http://www.touchstarsoftware.com

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Business and Beyond To Feature TouchStar Software Corporation – Innovative Call Center Solutions

Business and Beyond To Feature TouchStar Software Corporation – Innovative Call Center Solutions










Deerfield Beach, FL — April 20, 2005

Platinum Television Group is pleased to announce the selection of TouchStar Software Corporation for its ground-breaking, educational television series, Business and Beyond. The company will be featured in a segment on Innovative Call Center Solutions in the Models of Excellence series.

In 1997, TouchStar Software developed its CT Server product to meet the requirements of a specific call center customer. During the years since, they have expanded their product offering to include feature-rich technologies to automate processes and increase productivity. Now used in hundreds of call centers, customer service centers, and collection agencies Â? across the U.S., UK, Canada, South America, the Caribbean, Europe, Australia and Asia Â?TouchStar Software is gaining prominence across myriad industries as the preferred choice for businesses in need of dialer solutions.

TouchStar SoftwareÂ?s mission is to provide technology to support businessesÂ? drive to succeed in an ever-changing, competitive global market. Steve Bederman, CEO & President, says: Â?The core value at TouchStar is to honor our client’s trust in choosing our products. Each customer has our unyielding commitment to this through sound processes, as well as relentless support, effort and interest!”

TouchStar Software extends to its clients a sensible pricing structure, easy-to-use technology and forward-thinking customer support principles. For more information, visit http://www.touchstarsoftware.com and stay tuned for TouchStar SoftwareÂ?s exchange as a model of excellence for contact center automation solutions.

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