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	<title>Virtual Call Center &#187; Virtual Call Center Companies</title>
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	<description>Everything you need to know about Virtual Call Center</description>
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		<title>Five9 To Use Internap Cloud Computing Facilities for Call Center</title>
		<link>http://www.virtual-call-center.net/blog/2010/08/11/five9-to-use-internap-cloud-computing-facilities-for-call-center/</link>
		<comments>http://www.virtual-call-center.net/blog/2010/08/11/five9-to-use-internap-cloud-computing-facilities-for-call-center/#comments</comments>
		<pubDate>Wed, 11 Aug 2010 23:26:51 +0000</pubDate>
		<dc:creator>eyung</dc:creator>
				<category><![CDATA[Virtual Call Center Companies]]></category>
		<category><![CDATA[five9]]></category>
		<category><![CDATA[On Demand Call Center]]></category>

		<guid isPermaLink="false">http://www.virtual-call-center.net/?p=133</guid>
		<description><![CDATA[Internap Corp., a provider of Internet business products and services, stated in a press release today that Five9, a virtual call center software provider, will use Internap’s New York City data center to shore up Five9’s cloud capabilities. &#8220;Our selection of Internap represents a key strategic decision for Five9,&#8221; said Jim Dvorkin, CTO of Five9, &#8220;as [...]]]></description>
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		<title>Five9&#8242;s Virtual Call Center Helped Kingsdale Shareholder Services Address Their Growth</title>
		<link>http://www.virtual-call-center.net/blog/2010/06/29/five9s-virtual-call-center-helped-kingsdale-shareholder-services-address-their-growth/</link>
		<comments>http://www.virtual-call-center.net/blog/2010/06/29/five9s-virtual-call-center-helped-kingsdale-shareholder-services-address-their-growth/#comments</comments>
		<pubDate>Tue, 29 Jun 2010 21:45:27 +0000</pubDate>
		<dc:creator>asnow</dc:creator>
				<category><![CDATA[Virtual Call Center Companies]]></category>
		<category><![CDATA[call center solutions]]></category>
		<category><![CDATA[five9]]></category>
		<category><![CDATA[kingsdale shareholder services]]></category>
		<category><![CDATA[Predictive Dialer]]></category>
		<category><![CDATA[telemarketing]]></category>
		<category><![CDATA[Virtual Call Center]]></category>

		<guid isPermaLink="false">http://www.virtual-call-center.net/?p=86</guid>
		<description><![CDATA[Kingsdale Shareholder Services, a strategic capital and business solutions provider, decided to answer their growth by installing Five9&#8242;s Virtual Call Center Suite.  Kingsdale Shareholder Services was created by Kingsdale Capital Corporation, a global financial services firm, because of the growing importance of shareholder service providers.  The Kingsdale Shareholder Services staff has to frequently call clients [...]]]></description>
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		<title>Angel.com&#8217;s Caller First Analytics Has Groundbreaking Features</title>
		<link>http://www.virtual-call-center.net/blog/2010/06/28/angelcoms-groundbreaking-business-intelligence-analytics-for-ivr/</link>
		<comments>http://www.virtual-call-center.net/blog/2010/06/28/angelcoms-groundbreaking-business-intelligence-analytics-for-ivr/#comments</comments>
		<pubDate>Mon, 28 Jun 2010 20:41:23 +0000</pubDate>
		<dc:creator>asnow</dc:creator>
				<category><![CDATA[Virtual Call Center Companies]]></category>
		<category><![CDATA[angel.com]]></category>
		<category><![CDATA[call center solutions]]></category>
		<category><![CDATA[Gartner]]></category>
		<category><![CDATA[interactive voice response]]></category>
		<category><![CDATA[IVR]]></category>
		<category><![CDATA[SaaS Call Center]]></category>
		<category><![CDATA[SaaS Virtual Call Center]]></category>

		<guid isPermaLink="false">http://www.virtual-call-center.net/?p=78</guid>
		<description><![CDATA[Angel.com, an Interactive Voice Response (IVR) and call center solutions provider, recently released their revolutionary business intelligence and reporting for IVR. Angel.com wanted to add stronger reports to their IVR solutions as well as embed business intelligence analytics into their on-demand platform. This break-through technology, entitled Caller First Analytics, came out of Beta in April. [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Connector-Plus Deploys CosmoCallVirtual Call Center</title>
		<link>http://www.virtual-call-center.net/blog/2009/07/07/connector-plus-deploys-cosmocallvirtual-call-center/</link>
		<comments>http://www.virtual-call-center.net/blog/2009/07/07/connector-plus-deploys-cosmocallvirtual-call-center/#comments</comments>
		<pubDate>Tue, 07 Jul 2009 23:03:31 +0000</pubDate>
		<dc:creator>Mark Roberts</dc:creator>
				<category><![CDATA[Virtual Call Center Article]]></category>
		<category><![CDATA[Virtual Call Center Companies]]></category>
		<category><![CDATA[Call Center]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Virtual Call Center]]></category>

		<guid isPermaLink="false">http://www.virtual-call-center.net/?p=59</guid>
		<description><![CDATA[Connector-Plus recently decided upon CosmoCall to provide their contact center platform. Connector-Plus is a telecommunications solution provider that traditionally provides hosting and integration services to organizations in Mexico. By investing in the CosmoCall platform, Connector-Plus customers can now utilize the many features CosmoCall Universe has to offer without making large investments. Connector-Plus assists customers in [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>TMone Implements Five 9 Virtual Call Center to Achieve Record Growth</title>
		<link>http://www.virtual-call-center.net/blog/2009/06/22/tmone-implements-five-9-virtual-call-center-to-achieve-record-growth/</link>
		<comments>http://www.virtual-call-center.net/blog/2009/06/22/tmone-implements-five-9-virtual-call-center-to-achieve-record-growth/#comments</comments>
		<pubDate>Mon, 22 Jun 2009 21:18:39 +0000</pubDate>
		<dc:creator>Mark Roberts</dc:creator>
				<category><![CDATA[Virtual Call Center Companies]]></category>
		<category><![CDATA[Call Center Suite]]></category>
		<category><![CDATA[Salesforce.com Integration]]></category>
		<category><![CDATA[Virtual Call Center Software]]></category>

		<guid isPermaLink="false">http://www.virtual-call-center.net/?p=57</guid>
		<description><![CDATA[Five9 announced the implementation of its Five9 Virtual Call Center Suite by TMone who is a leading business process outsourcing company. TMone was able to successfully integrate Five9 Virtual Call Center with its Salesforce.com CRM suite in order to maintain the high level of customer service its call center agents have been able to provide. [...]]]></description>
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		<title>Five9 Call Center Named Product Of the Year</title>
		<link>http://www.virtual-call-center.net/blog/2009/01/22/five9-call-center-named-product-of-the-year/</link>
		<comments>http://www.virtual-call-center.net/blog/2009/01/22/five9-call-center-named-product-of-the-year/#comments</comments>
		<pubDate>Fri, 23 Jan 2009 02:07:06 +0000</pubDate>
		<dc:creator>Mark Roberts</dc:creator>
				<category><![CDATA[Virtual Call Center Companies]]></category>
		<category><![CDATA[Call Center Functionality]]></category>
		<category><![CDATA[Predictive Dialer]]></category>
		<category><![CDATA[Virtual Call Center]]></category>

		<guid isPermaLink="false">http://www.virtual-call-center.net/?p=46</guid>
		<description><![CDATA[Five9 announced that its virtual call center suite was selected to receive the &#8220;Product of the Year&#8221; award from SearchCRM.com. This award recognizes Five9 as a leading provider in on-demand call center software. Its virtual call center suite is noted for its robust functionality and ease of use. Five9 is delighted to be rewarded with [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Office Depot Implements Virtual Call Center Solution From Transera Comm.</title>
		<link>http://www.virtual-call-center.net/blog/2008/10/30/office-depot-implements-virtual-call-center-solution-from-transera-comm/</link>
		<comments>http://www.virtual-call-center.net/blog/2008/10/30/office-depot-implements-virtual-call-center-solution-from-transera-comm/#comments</comments>
		<pubDate>Thu, 30 Oct 2008 17:56:59 +0000</pubDate>
		<dc:creator>Mark Roberts</dc:creator>
				<category><![CDATA[Virtual Call Center Companies]]></category>
		<category><![CDATA[Contact Center Solution]]></category>
		<category><![CDATA[Customer Experience]]></category>
		<category><![CDATA[Technological Constraint]]></category>
		<category><![CDATA[Virtual Call Center]]></category>

		<guid isPermaLink="false">http://www.virtual-call-center.net/?p=45</guid>
		<description><![CDATA[On-demand virtual call centers offer companies many benefits. For companies where customer service is important to its success, virtual call centers become all the more critical to be a successful business. Office Depot, a leader in providing office products and services, recently was looking for a call center solution to improve on its customer service. [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>VIPdesk Virtual Call Center Chosen To Provide Better Customer Support</title>
		<link>http://www.virtual-call-center.net/blog/2008/10/07/vipdesk-virtual-call-center-chosen-to-provide-better-customer-support/</link>
		<comments>http://www.virtual-call-center.net/blog/2008/10/07/vipdesk-virtual-call-center-chosen-to-provide-better-customer-support/#comments</comments>
		<pubDate>Tue, 07 Oct 2008 17:49:45 +0000</pubDate>
		<dc:creator>Mark Roberts</dc:creator>
				<category><![CDATA[Virtual Call Center Companies]]></category>
		<category><![CDATA[Customer Care]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Customer Support]]></category>
		<category><![CDATA[Virtual Call Center]]></category>

		<guid isPermaLink="false">http://www.virtual-call-center.net/?p=44</guid>
		<description><![CDATA[VIVRE, a provider of luxury items has chosen VIP Virtual Call Center for its clientbase. They decided on VIP due to its ability to help provide its customers with the superior customer support necessary to maintain its clientbase. VIPdesk will help VIVRE provide customer care through phone as well as email through a virtual customer [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Virtual Call Center Improves Customer Support</title>
		<link>http://www.virtual-call-center.net/blog/2008/10/06/virtual-call-center-improves-customer-support/</link>
		<comments>http://www.virtual-call-center.net/blog/2008/10/06/virtual-call-center-improves-customer-support/#comments</comments>
		<pubDate>Mon, 06 Oct 2008 17:28:13 +0000</pubDate>
		<dc:creator>Mark Roberts</dc:creator>
				<category><![CDATA[Virtual Call Center Article]]></category>
		<category><![CDATA[Virtual Call Center Companies]]></category>
		<category><![CDATA[Call Center]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Virtual Call Center]]></category>

		<guid isPermaLink="false">http://www.virtual-call-center.net/?p=43</guid>
		<description><![CDATA[Any client based organization understands that customer service is the most important aspect of its operations. Adapting to the needs of customers is critical to maintaining a successful company. In doing so, organizations can ensure the most customer service possible and create the best customer experience for consumers. Virtual Call Centers help companies maintain this [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Learn More About TeleCommuting with VIPdesk, A Leader in Virtual Call Center Solutions</title>
		<link>http://www.virtual-call-center.net/blog/2008/09/12/learn-more-about-telecommuting-with-vipdesk-a-leader-in-virtual-call-center-solutions/</link>
		<comments>http://www.virtual-call-center.net/blog/2008/09/12/learn-more-about-telecommuting-with-vipdesk-a-leader-in-virtual-call-center-solutions/#comments</comments>
		<pubDate>Fri, 12 Sep 2008 21:52:50 +0000</pubDate>
		<dc:creator>Mark Roberts</dc:creator>
				<category><![CDATA[Virtual Call Center Article]]></category>
		<category><![CDATA[Virtual Call Center Companies]]></category>
		<category><![CDATA[Virtual Agent]]></category>
		<category><![CDATA[Virtual Call Center]]></category>
		<category><![CDATA[Virtual Call Center Agent]]></category>

		<guid isPermaLink="false">http://www.virtual-call-center.net/?p=40</guid>
		<description><![CDATA[VIPdesk has been a mainstay in the virtual call center solution industry, having been a leading pioneer in the virtual call center industry for many years. VIPdesk&#8217;s industry expertise can assist many prospective telecommuters as well as companies as they have scheduled a virtual open house to assist anyone interested in working with VIPdesk. VIPDesk&#8217;s [...]]]></description>
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