http://www.virtual-call-center.net/blog Everything you need to know about Virtual Call Center Sat, 02 Apr 2011 13:22:49 +0000 en hourly 1 http://wordpress.org/?v=3.3.1 http://www.virtual-call-center.net/blog/2010/07/08/5-features-your-companys-call-software-needs/ http://www.virtual-call-center.net/blog/2010/07/08/5-features-your-companys-call-software-needs/#comments Thu, 08 Jul 2010 21:53:21 +0000 asnow http://www.virtual-call-center.net/?p=129 http://www.virtual-call-center.net/blog/2010/07/08/5-features-your-companys-call-software-needs/feed/ 0 http://www.virtual-call-center.net/blog/2010/07/07/callfire-launches-sms-text-messaging-service/ http://www.virtual-call-center.net/blog/2010/07/07/callfire-launches-sms-text-messaging-service/#comments Wed, 07 Jul 2010 18:52:00 +0000 asnow http://www.virtual-call-center.net/?p=118 http://www.virtual-call-center.net/blog/2010/07/07/callfire-launches-sms-text-messaging-service/feed/ 0 http://www.virtual-call-center.net/blog/2010/07/01/5-ways-call-centers-will-benefit-your-company/ http://www.virtual-call-center.net/blog/2010/07/01/5-ways-call-centers-will-benefit-your-company/#comments Thu, 01 Jul 2010 21:09:22 +0000 asnow http://www.virtual-call-center.net/?p=110 http://www.virtual-call-center.net/blog/2010/07/01/5-ways-call-centers-will-benefit-your-company/feed/ 0 http://www.virtual-call-center.net/blog/2010/06/30/callfires-hosted-interactive-voice-response-system-saves-time-and-money/ http://www.virtual-call-center.net/blog/2010/06/30/callfires-hosted-interactive-voice-response-system-saves-time-and-money/#comments Wed, 30 Jun 2010 18:11:14 +0000 asnow http://www.virtual-call-center.net/?p=100 http://www.virtual-call-center.net/blog/2010/06/30/callfires-hosted-interactive-voice-response-system-saves-time-and-money/feed/ 0 http://www.virtual-call-center.net/blog/2009/08/21/continental-airlines-revolutionizes-customer-support/ http://www.virtual-call-center.net/blog/2009/08/21/continental-airlines-revolutionizes-customer-support/#comments Fri, 21 Aug 2009 23:06:35 +0000 Mark Roberts http://www.virtual-call-center.net/2009/08/21/continental-airlines-revolutionizes-customer-support/ http://www.virtual-call-center.net/blog/2009/08/21/continental-airlines-revolutionizes-customer-support/feed/ 0 http://www.virtual-call-center.net/blog/2008/09/17/omega-direct-choose-five9-virtual-call-center/ http://www.virtual-call-center.net/blog/2008/09/17/omega-direct-choose-five9-virtual-call-center/#comments Wed, 17 Sep 2008 18:38:24 +0000 Mark Roberts http://www.virtual-call-center.net/?p=41 http://www.virtual-call-center.net/blog/2008/09/17/omega-direct-choose-five9-virtual-call-center/feed/ 0 http://www.virtual-call-center.net/blog/2008/08/27/new-tracer-technology-released-for-call-centers/ http://www.virtual-call-center.net/blog/2008/08/27/new-tracer-technology-released-for-call-centers/#comments Wed, 27 Aug 2008 22:31:21 +0000 Mark Roberts http://www.virtual-call-center.net/?p=33 http://www.virtual-call-center.net/blog/2008/08/27/new-tracer-technology-released-for-call-centers/feed/ 0 http://www.virtual-call-center.net/blog/2008/08/06/panterra-releases-new-saas-on-demand-virtual-call-center/ http://www.virtual-call-center.net/blog/2008/08/06/panterra-releases-new-saas-on-demand-virtual-call-center/#comments Wed, 06 Aug 2008 18:26:01 +0000 Mark Roberts http://www.virtual-call-center.net/?p=24 http://www.virtual-call-center.net/blog/2008/08/06/panterra-releases-new-saas-on-demand-virtual-call-center/feed/ 0 http://www.virtual-call-center.net/blog/2008/07/23/aastra-launches-smart-routing-feature-for-virtual-call-centers/ http://www.virtual-call-center.net/blog/2008/07/23/aastra-launches-smart-routing-feature-for-virtual-call-centers/#comments Thu, 24 Jul 2008 00:00:30 +0000 Mark Roberts http://www.virtual-call-center.net/?p=21 http://www.virtual-call-center.net/blog/2008/07/23/aastra-launches-smart-routing-feature-for-virtual-call-centers/feed/ 0 http://www.virtual-call-center.net/blog/2008/06/09/what-to-look-for-when-choosing-you-call-center-solution/ http://www.virtual-call-center.net/blog/2008/06/09/what-to-look-for-when-choosing-you-call-center-solution/#comments Mon, 09 Jun 2008 22:14:37 +0000 Mark Roberts http://virtual-call-center.net/?p=5 http://www.virtual-call-center.net/blog/2008/06/09/what-to-look-for-when-choosing-you-call-center-solution/feed/ 0