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	<title>Virtual Call Center &#187; Virtual Call Center News</title>
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		<title>Continental Airlines Revolutionizes Customer Support</title>
		<link>http://www.virtual-call-center.net/blog/2009/08/21/continental-airlines-revolutionizes-customer-support/</link>
		<comments>http://www.virtual-call-center.net/blog/2009/08/21/continental-airlines-revolutionizes-customer-support/#comments</comments>
		<pubDate>Fri, 21 Aug 2009 23:06:35 +0000</pubDate>
		<dc:creator>Mark Roberts</dc:creator>
				<category><![CDATA[Virtual Call Center Features]]></category>
		<category><![CDATA[Virtual Call Center News]]></category>
		<category><![CDATA[Call Automation]]></category>
		<category><![CDATA[Call Center]]></category>
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		<category><![CDATA[Customer Support]]></category>

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		<description><![CDATA[With the airline industry continuing to post slumping sales figures, airlines need to come up with new ways to draw in and keep customers. With notoriously inefficient and confusing customer service provided by airline industries, improvement within customer service could be vital towards attracting and maintaining loyal customers. Continental Airlines acted upon this perceived weakness [...]]]></description>
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		<title>How to Thrive With a Virtual Call Center</title>
		<link>http://www.virtual-call-center.net/blog/2009/03/30/how-to-thrive-with-a-virtual-call-center/</link>
		<comments>http://www.virtual-call-center.net/blog/2009/03/30/how-to-thrive-with-a-virtual-call-center/#comments</comments>
		<pubDate>Mon, 30 Mar 2009 23:26:48 +0000</pubDate>
		<dc:creator>Mark Roberts</dc:creator>
				<category><![CDATA[Virtual Call Center News]]></category>
		<category><![CDATA[Call Center Benefits]]></category>
		<category><![CDATA[Virtual Call Center]]></category>
		<category><![CDATA[Virtual Call Center Software]]></category>

		<guid isPermaLink="false">http://www.virtual-call-center.net/?p=51</guid>
		<description><![CDATA[In this time of economic uncertainty, which software products can help your company thrive in today&#8217;s tough economy? Virtual Call Center software is becoming an increasingly popular software amongst companies due to its low cost and the flexibility it provides for its users. Companies may not realize the benefits that are associated with virtual call [...]]]></description>
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		<title>At Home Call Centers Continue Growth</title>
		<link>http://www.virtual-call-center.net/blog/2009/01/10/at-home-call-centers-continue-growth/</link>
		<comments>http://www.virtual-call-center.net/blog/2009/01/10/at-home-call-centers-continue-growth/#comments</comments>
		<pubDate>Sun, 11 Jan 2009 02:50:11 +0000</pubDate>
		<dc:creator>Mark Roberts</dc:creator>
				<category><![CDATA[Virtual Call Center News]]></category>
		<category><![CDATA[Virtual Call Center Trends]]></category>
		<category><![CDATA[At Home Call Centers]]></category>
		<category><![CDATA[Call Center Agents]]></category>
		<category><![CDATA[Virtual Call Center]]></category>

		<guid isPermaLink="false">http://www.virtual-call-center.net/?p=47</guid>
		<description><![CDATA[As companies continue to look for cost savings, the interest in establishing virtual call centers continues to grow. Virtual Call Centers are experiencing increased interest from a number of different industries and Virtual Call Center providers are providing solutions that continue to meet the needs of new customers. With a number of useful and advanced features, virtual call center [...]]]></description>
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		<title>TelemarketingFromHome.com Plans Promotion of Contactual Virtual Call Center Products</title>
		<link>http://www.virtual-call-center.net/blog/2008/09/12/telemarketingfromhomecom-plans-promotion-of-contactual-virtual-call-center-products/</link>
		<comments>http://www.virtual-call-center.net/blog/2008/09/12/telemarketingfromhomecom-plans-promotion-of-contactual-virtual-call-center-products/#comments</comments>
		<pubDate>Fri, 12 Sep 2008 21:45:53 +0000</pubDate>
		<dc:creator>Mark Roberts</dc:creator>
				<category><![CDATA[Virtual Call Center Companies]]></category>
		<category><![CDATA[Virtual Call Center News]]></category>
		<category><![CDATA[Virtual Call Center]]></category>
		<category><![CDATA[Virtual Call Center Resource]]></category>
		<category><![CDATA[Virtual Call Center Software]]></category>
		<category><![CDATA[Virtual Contact Center]]></category>

		<guid isPermaLink="false">http://www.virtual-call-center.net/?p=39</guid>
		<description><![CDATA[TelemarketingFromHome.com has been a great online source for prospective virtual call center buyers. This website provides prospective buyers with plenty of information to assist them in their decision on what type of virtual call center products they should consider. A lot of resources are provided to aid in the decision marking process including articles and news [...]]]></description>
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		<title>Call Center Agent Turnover</title>
		<link>http://www.virtual-call-center.net/blog/2008/07/11/call-center-agent-turnover/</link>
		<comments>http://www.virtual-call-center.net/blog/2008/07/11/call-center-agent-turnover/#comments</comments>
		<pubDate>Fri, 11 Jul 2008 20:55:41 +0000</pubDate>
		<dc:creator>Mark Roberts</dc:creator>
				<category><![CDATA[Virtual Call Center News]]></category>
		<category><![CDATA[Virtual Call Center Trends]]></category>
		<category><![CDATA[Call Center]]></category>
		<category><![CDATA[Call Center Agent]]></category>
		<category><![CDATA[Virtual Call Center]]></category>

		<guid isPermaLink="false">http://www.virtual-call-center.net/?p=10</guid>
		<description><![CDATA[Call Center Agents are often hard to keep for long term periods as the average call center representative last six months at the job. This turnover is very expensive for companies that employ these call centers as replacing call center agents wastes valuable resources that could be used in other productive ways. However, the biggest [...]]]></description>
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