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	<title>Virtual Call Center &#187; Virtual Call Center Security</title>
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		<title>SonicWALL Provides Virtual Call Center Security for AscendOne</title>
		<link>http://www.virtual-call-center.net/blog/2008/08/26/sonicwall-provides-virtual-call-center-security-for-ascendone/</link>
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		<pubDate>Tue, 26 Aug 2008 21:45:09 +0000</pubDate>
		<dc:creator>Mark Roberts</dc:creator>
				<category><![CDATA[Virtual Call Center Security]]></category>
		<category><![CDATA[Call Center]]></category>
		<category><![CDATA[Customer Support]]></category>
		<category><![CDATA[Virtual Call Center]]></category>

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		<description><![CDATA[Virtual Call Centers continue to grow in popularity despite the many concerns with deploying and maintaining a virtual call center. Virtual Call Center Security has been a key concern of many companies who are hesitant in implementing a virtual call center solution. Ascend One is one company that had recently implemented a virtual call center, [...]]]></description>
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		<title>IBM Develops New Security Technology To Protect Call Centers</title>
		<link>http://www.virtual-call-center.net/blog/2008/07/03/ibm-develops-new-security-technology-to-protect-call-centers/</link>
		<comments>http://www.virtual-call-center.net/blog/2008/07/03/ibm-develops-new-security-technology-to-protect-call-centers/#comments</comments>
		<pubDate>Thu, 03 Jul 2008 21:50:15 +0000</pubDate>
		<dc:creator>Mark Roberts</dc:creator>
				<category><![CDATA[Virtual Call Center Companies]]></category>
		<category><![CDATA[Virtual Call Center Security]]></category>
		<category><![CDATA[Call Center]]></category>
		<category><![CDATA[Call Center Security]]></category>
		<category><![CDATA[Call Center Technology]]></category>

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		<description><![CDATA[With the amount of sensitive information relayed through call centers, call center security has becoming a growing concern. IBM has developed new technology to help protect the confidential information that travels through call centers. This new technology will help mask sensitive data to prevent recording of any confidential information that does get passed through call [...]]]></description>
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