New Report Underscores Significant Cloud Momentum in 2011 and Demonstrates inContact’s Dominant Market Position
SALT LAKE CITY (January 17, 2012) – A recent report from industry analyst firm DMG Consulting LLC shows that the pace of adoption of hosted contact center solutions continued to accelerate in 2011 and named inContact, Inc. the market share leader, based [...]

Record Software Revenue in Excess of $11 Million, Representing Q4 Year-over-Year Growth in Excess of 25%
SALT LAKE CITY (January 11, 2012) – inContact, Inc. (NASDAQ: SAAS),
Based on currently available information, the Company expects to report fourth quarter revenue in excess of $23.5 million versus $20.3 million for the same period in 2010. Software segment revenue [...]

SALT LAKE CITY (January 05, 2012) – inContact, Inc. (NASDAQ: SAAS), the leading provider of cloud-based contact center software and contact center agent optimization tools, today announced that inContact CEO Paul Jarman and CFO Greg Ayers will present at the 14th Annual Needham Growth Conference at 2:50 p.m. ET on Wednesday, January 11, 2012 at [...]

Company to Increase Efficiencies and Follow-Up by Using inContact’s Cloud Based IVR Solution
SALT LAKE CITY (December 21, 2011) – inContact (NASDAQ: SAAS), the leading provider of cloud-based call center software and call center agent optimization tools, announced today that a leading marketing and lead generation firm selected the inContact cloud-based interactive voice response (IVR) solution [...]

Company Will Gain Efficiencies and Improve the Customer Experience by Integrating with CRM System and Lowering Telecom Costs
SALT LAKE CITY (December 14, 2011) – inContact (NASDAQ:SAAS), the leading provider of cloud-based call center software and call center agent optimization tools, announced today that its contact routing solutions and network connectivity offering have been selected to [...]

New Multi-Million Dollar, Fully Redundant Network Will Support Multi-National and European Customers as Company Expands International Reach
SALT LAKE CITY (December 07, 2011) – inContact (NASDAQ: SAAS), the leading provider of cloud-based contact center software and contact center agent optimization tools, today announced the availability of the company’s multi-million dollar build-out of its full European cloud [...]

SALT LAKE CITY (October 27, 2011) – inContact, Inc. (NASDAQ: SAAS),
Said Paul Jarman, inContact CEO, “We are registering the ENH shares, an affiliate of Siemens Enterprise Communications, in accordance with the terms of their recent $24 million investment and putting up a shelf. The shelf registration statement is intended to give the company future flexibility [...]

Partnership Makes Best-in-Class WFO Solutions Available to Contact Centers of All Sizes in a Pay-as-You-Go, Software-as-a-Service Model
SALT LAKE CITY (October 26, 2011) – inContact (NASDAQ: SAAS), the leading provider of cloud-based call center software and call center workforce optimization tools, today announced the extension of its partnership with Verint® Systems Inc. (NASDAQ: VRNT), a leading [...]

By Moving to the Cloud, Contact Center Management Can Focus on Corporate Growth Rather than Systems Maintenance
SALT LAKE CITY (October 24, 2011) – inContact (NASDAQ:SAAS), the leading provider of cloud-based contact center software and contact center agent optimization tools, today announced that a premier retailer of clothing and home decor products has selected inContact to [...]

SALT LAKE CITY (October 13, 2011) – inContact (NASDAQ: SAAS), the leading provider of cloud-based contact center software and contact center agent optimization tools, will hold a conference call on Thursday, November 3, 2011, at 4:30 p.m. Eastern Time to discuss results for third quarter 2011. Financial results will be issued in a press release [...]