Scalability of the Cloud-Based Platform to Empower Hiring, Development and Projected Expansion on a Pay-as-You-Go Basis
SALT LAKE CITY (October 12, 2011) – inContact (NASDAQ: SAAS), the leading provider of cloud-based contact center software and contact center agent optimization tools, announced today that a medical staffing and management company selected the inContact contact routing, eLearning, Hiring [...]

Call Center is Mission Critical to Achieving Profitability and Customer Service for Company’s $250 Million Product Line
SALT LAKE CITY (September 29, 2011) – inContact (NASDAQ: SAAS), the leading provider of cloud-based call center software and call center agent optimization tools, announced today that a leading weight loss company has selected the inContact cloud call routing [...]

Company’s Move to the Cloud Ensures Consistent and Branded Experience for Business and Commercial Customers
SALT LAKE CITY (September 01, 2011) – inContact (NASDAQ:SAAS), the leading provider of on-demand call center software and call center agent optimization tools, today announced that a multi-billion dollar retailer has selected the inContact cloud call routing solution to power its [...]

Conference Brings Together Contact Center Leaders for Expert Sessions, Best Practices and Networking
SALT LAKE CITY (August 18, 2011) – inContact (NASDAQ: SAAS), the leading provider of on-demand call center software and call center agent optimization tools, announced that an impressive group of industry leading contact center executives will drive the agenda at the sixth annual [...]

New Client Will Leverage the Cloud to Enhance Customer Experience by Centralizing Call Center Activities for Food Service Companies
SALT LAKE CITY (August 11, 2011) – inContact (NASDAQ: SAAS), the leading provider of on-demand call center software and call center agent optimization tools, today announced the continued growth of its business process outsourcer (BPO) client base [...]

inContact Plug-in Agent Honored for Exceptional Innovation
SALT LAKE CITY (August 10, 2011) – inContact (NASDAQ: SAAS), the leading provider of on-demand call center software and call center agent optimization tools, announced today that TMC named the inContact Plug-in Agent as a 2011 TMC Labs Innovation Award winner presented by its publication, INTERNET TELEPHONY.
The inContact Plug-in [...]

Silicon Valley Technology Veteran to Lead Cloud Contact Center Leader’s R&D and Product Management Departments
SALT LAKE CITY (August 04, 2011) – inContact (NASDAQ: SAAS), the leading provider of on-demand call center software and call center agent optimization tools, today announced that Sunny Gosain is joining the company as EVP and Chief Product Officer. In this [...]

Company Will Leverage inContact’s Customizable Cloud Call Center Solutions to Optimize Operations and Better Leverage Agent Resources
SALT LAKE CITY (August 03, 2011) – inContact (NASDAQ: SAAS), the leading provider of on-demand call center software and call center agent optimization tools, today announced that one of the nation’s leading hospitality companies has selected the inContact cloud [...]

SALT LAKE CITY (July 27, 2011) – inContact (NASDAQ: SAAS), the leading provider of on-demand contact center software and contact center agent optimization tools, will hold a conference call on
inContact CEO Paul Jarman and CFO Greg Ayers will host the presentation, followed by a question and answer period.
Date:
Please call the conference telephone number 5-10 minutes [...]

inContact Cloud Contact Center Platform Recognized for Outstanding Innovation and Customer Value
SALT LAKE CITY (July 26, 2011) – inContact (NASDAQ: SAAS), the leading provider of on-demand call center software and call center agent optimization tools, announced today that TMC, a global, integrated media company, has named the inContact cloud contact center platform as a recipient [...]