inContact Plug-in Agent Honored for Exceptional Innovation
SALT LAKE CITY (August 10, 2011) – inContact (NASDAQ: SAAS), the leading provider of on-demand call center software and call center agent optimization tools, announced today that TMC named the inContact Plug-in Agent as a 2011 TMC Labs Innovation Award winner presented by its publication, INTERNET TELEPHONY.
The inContact Plug-in [...]

Silicon Valley Technology Veteran to Lead Cloud Contact Center Leader’s R&D and Product Management Departments
SALT LAKE CITY (August 04, 2011) – inContact (NASDAQ: SAAS), the leading provider of on-demand call center software and call center agent optimization tools, today announced that Sunny Gosain is joining the company as EVP and Chief Product Officer. In this [...]

Company Will Leverage inContact’s Customizable Cloud Call Center Solutions to Optimize Operations and Better Leverage Agent Resources
SALT LAKE CITY (August 03, 2011) – inContact (NASDAQ: SAAS), the leading provider of on-demand call center software and call center agent optimization tools, today announced that one of the nation’s leading hospitality companies has selected the inContact cloud [...]

SALT LAKE CITY (July 27, 2011) – inContact (NASDAQ: SAAS), the leading provider of on-demand contact center software and contact center agent optimization tools, will hold a conference call on
inContact CEO Paul Jarman and CFO Greg Ayers will host the presentation, followed by a question and answer period.
Date:
Please call the conference telephone number 5-10 minutes [...]

inContact Cloud Contact Center Platform Recognized for Outstanding Innovation and Customer Value
SALT LAKE CITY (July 26, 2011) – inContact (NASDAQ: SAAS), the leading provider of on-demand call center software and call center agent optimization tools, announced today that TMC, a global, integrated media company, has named the inContact cloud contact center platform as a recipient [...]

Multi-Billion Dollar Company Will Leverage inContact’s Cloud Contact Center Solutions to Create a Virtual Service Network Across Europe
SALT LAKE CITY (July 21, 2011) – inContact (NASDAQ: SAAS), the leading provider of on-demand call center software and call center agent optimization tools, today announced that a Fortune 500 communications company selected inContact to unify the sales [...]

inContact Cloud Platform Recognized for Superior Contact Center Vendor Solution Innovation in the Americas Region
SALT LAKE CITY (July 20, 2011) – inContact (NASDAQ: SAAS), the leading provider of on-demand call center software and call center agent optimization tools, announced today that the inContact cloud platform was named the gold medal winner in the “Best Technology [...]

Leading Global BPO Turns to inContact to Power Growing Campaign for Key Client
SALT LAKE CITY (July 14, 2011) – inContact (NASDAQ: SAAS), the leading provider of on-demand contact center software and contact center agent optimization tools, today announced that a large global business process outsourcer (BPO) has selected inContact to power a growing blended campaign [...]

Company Will Enhance Enterprise-Wide Customer Experience with inContact Call Routing, Survey and Quality Management
SALT LAKE CITY (June 28, 2011) – inContact (NASDAQ: SAAS), the leading provider of on-demand contact center software and contact center agent optimization tools, today announced that a global consultancy has selected the inContact call routing, survey and quality management solutions to [...]