inContact Plugin Agent Honored for Exceptional Innovation

SALT LAKE CITY, March 22, 2012 — inContact (NASDAQ: SAAS), the leading provider of cloud contact [...]

Company Plans to Ramp to Nearly 250 Global Agents on inContact Contact Routing Solutions and Cloud WFM
SALT LAKE CITY (March 07, 2012) – inContact (NASDAQ: SAAS), the leading provider of cloud-based contact center software and contact center agent optimization tools, announced that a leading multi-national software company selected the inContact contact routing [...]

Company to Implement Cloud Contact Routing and Workforce Management Solutions
SALT LAKE CITY (February 16, 2012) –  inContact (NASDAQ: SAAS), the leading provider of cloud-based contact center software and contact center agent optimization tools, announced that a leading distributor of nutritional supplements and skincare products selected the inContact contact routing and workforce management [...]

SALT LAKE CITY (February 14, 2012) –  inContact (NASDAQ: SAAS), the leading provider of cloud  contact center software and contact center agent optimization tools, will hold a conference call on Wednesday, February 29, at 4:30 p.m. Eastern Time to discuss results for fourth quarter and year-end 2011. Financial results will be issued in [...]

Company Consolidates Contact Routing, Customer Survey, Screen Recording and Quality Management with Leading Cloud Contact Center Provider
SALT LAKE CITY (February 09, 2012) –  inContact (NASDAQ: SAAS), the leading provider of cloud-based contact center software and contact center agent optimization tools, announced that one of the nation’s leading performance apparel manufacturers has selected [...]

New Report Underscores Significant Cloud Momentum in 2011 and Demonstrates inContact’s Dominant Market Position
SALT LAKE CITY (January 17, 2012) – A recent report from industry analyst firm DMG Consulting LLC shows that the pace of adoption of hosted contact center solutions continued to accelerate in 2011 and named inContact, Inc. the market share leader, based [...]

Record Software Revenue in Excess of $11 Million, Representing Q4 Year-over-Year Growth in Excess of 25%
SALT LAKE CITY (January 11, 2012) – inContact, Inc. (NASDAQ: SAAS),
Based on currently available information, the Company expects to report fourth quarter revenue in excess of $23.5 million versus $20.3 million for the same period in 2010. Software segment revenue [...]

SALT LAKE CITY (January 05, 2012) – inContact, Inc. (NASDAQ: SAAS), the leading provider of cloud-based contact center software and contact center agent optimization tools, today announced that inContact CEO Paul Jarman and CFO Greg Ayers will present at the 14th Annual Needham Growth Conference at 2:50 p.m. ET on Wednesday, January 11, 2012 at [...]

Company to Increase Efficiencies and Follow-Up by Using inContact’s Cloud Based IVR Solution
SALT LAKE CITY (December 21, 2011) – inContact (NASDAQ: SAAS), the leading provider of cloud-based call center software and call center agent optimization tools, announced today that a leading marketing and lead generation firm selected the inContact cloud-based interactive voice response (IVR) solution [...]

Company Will Gain Efficiencies and Improve the Customer Experience by Integrating with CRM System and Lowering Telecom Costs
SALT LAKE CITY (December 14, 2011) – inContact (NASDAQ:SAAS), the leading provider of cloud-based call center software and call center agent optimization tools, announced today that its contact routing solutions and network connectivity offering have been selected to [...]