Product Reviews

There are not too many differences between virtual call center software products, so it's sometimes hard to see much of a change in operations when you switch, especially since it takes people a while to get used to the new system. Telax, however, was really easy to use from the ...

My company has been using inContact for a few years now, and I really like how it's changed our call center operations. It's a lot easier to use than the software we had before, which was actually installed on our hardware. Now, I can work from home, and I just ...

We implemented CallFire's Cloud Call Center about a year ago, and it's worked great for us so far. The MachineSkip feature has really saved us a lot of time in our calling campaigns, which makes my agents a lot more efficient also. From what my off-site agents tell me, it's ...