SafeSoft Solution’s Market Dialer is a scalable software package that can be adapted to almost any type of industry and company size. Its web-based solution offers customization for small business, but also enough power to meet the needs of large call centers. Market Dialer possesses a high level of flexibility, so it can support any type of phone campaign, such as cold-calling, surveys, and market research. SafeSoft Solutions utilize a unique, sophisticated algorithm that forecasts agent availability faster and more accurately than any other application on the market. It continuously adapts as the software is used, leveraging data and statistics to facilitate more precise predictions, and dial numbers at an appropriate speed.
Market Dialer Key Features
- Predictive Dialer
- CRM
- Reporting
- Voice Recording
- DNC Compliance
- VoIP Dialing
- Dynamic Form-maker
- Callback Notification
- Campaign Manager
- Data Importer
- Coaching and Monitoring
- Data History