Company to Implement Cloud Contact Routing and Workforce Management Solutions
SALT LAKE CITY (February 16, 2012) – inContact (NASDAQ: SAAS), the leading provider of cloud-based contact center software and contact center agent optimization tools, announced that a leading distributor of nutritional supplements and skincare products selected the inContact contact routing and workforce management [...]
Leading Nutritional Supplement Manufacturer Selects inContact to Power International Growth
inContact Sets Fourth Quarter and Year-End 2011 Conference Call
SALT LAKE CITY (February 14, 2012) – inContact (NASDAQ: SAAS), the leading provider of cloud contact center software and contact center agent optimization tools, will hold a conference call on Wednesday, February 29, at 4:30 p.m. Eastern Time to discuss results for fourth quarter and year-end 2011. Financial results will be issued in [...]
Leading Performance Apparel Manufacturer Selects inContact to Power Corporate Growth
Company Consolidates Contact Routing, Customer Survey, Screen Recording and Quality Management with Leading Cloud Contact Center Provider
SALT LAKE CITY (February 09, 2012) – inContact (NASDAQ: SAAS), the leading provider of cloud-based contact center software and contact center agent optimization tools, announced that one of the nation’s leading performance apparel manufacturers has selected [...]
Interactive Intelligence Reports Fourth-Quarter and Full Year 2011 Financial Results
4Q total orders grow 17 percent year-over-year; 2011 total orders grow 28 percent year-over-year 4Q cloud-based orders grow 500 percent year-over-year; 2011 cloud-based orders grow 179 percent year-over-year Cloud-based orders grow to 23 percent of total orders in 2011, more than double the 11 perce
INDIANAPOLIS (February 01, 2012) – Interactive Intelligence Group Inc. (Nasdaq: ININ), [...]
inContact Named Hosted Contact Center Market Share Leader by DMG Consulting
New Report Underscores Significant Cloud Momentum in 2011 and Demonstrates inContact’s Dominant Market Position
SALT LAKE CITY (January 17, 2012) – A recent report from industry analyst firm DMG Consulting LLC shows that the pace of adoption of hosted contact center solutions continued to accelerate in 2011 and named inContact, Inc. the market share leader, based [...]
inContact Reports Strong Preliminary Fourth Quarter 2011 Financial Results
Record Software Revenue in Excess of $11 Million, Representing Q4 Year-over-Year Growth in Excess of 25%
SALT LAKE CITY (January 11, 2012) – inContact, Inc. (NASDAQ: SAAS),
Based on currently available information, the Company expects to report fourth quarter revenue in excess of $23.5 million versus $20.3 million for the same period in 2010. Software segment revenue [...]
inContact CEO Paul Jarman and CFO Greg Ayers to Present at the 14th Annual Needham Growth Conference
SALT LAKE CITY (January 05, 2012) – inContact, Inc. (NASDAQ: SAAS), the leading provider of cloud-based contact center software and contact center agent optimization tools, today announced that inContact CEO Paul Jarman and CFO Greg Ayers will present at the 14th Annual Needham Growth Conference at 2:50 p.m. ET on Wednesday, January 11, 2012 at [...]
Leading Marketing and Lead Generation Company Selects inContact
Company to Increase Efficiencies and Follow-Up by Using inContact’s Cloud Based IVR Solution
SALT LAKE CITY (December 21, 2011) – inContact (NASDAQ: SAAS), the leading provider of cloud-based call center software and call center agent optimization tools, announced today that a leading marketing and lead generation firm selected the inContact cloud-based interactive voice response (IVR) solution [...]
Leading Insurance Company Selects inContact to Power Mexico-Based Contact Center
Company Will Gain Efficiencies and Improve the Customer Experience by Integrating with CRM System and Lowering Telecom Costs
SALT LAKE CITY (December 14, 2011) – inContact (NASDAQ:SAAS), the leading provider of cloud-based call center software and call center agent optimization tools, announced today that its contact routing solutions and network connectivity offering have been selected to [...]
inContact Announces Availability of European Cloud Network
New Multi-Million Dollar, Fully Redundant Network Will Support Multi-National and European Customers as Company Expands International Reach
SALT LAKE CITY (December 07, 2011) – inContact (NASDAQ: SAAS), the leading provider of cloud-based contact center software and contact center agent optimization tools, today announced the availability of the company’s multi-million dollar build-out of its full European cloud [...]